Trusted Shops Seal of Quality
Free Refund Guarantee up to 2,500 euros
In addition to the 14-day right of withdrawal and the 24-month European warranty on all our products, Grimoldi Watches offers you extra purchase protection. Every order placed on our website is guaranteed up to €2,500. We provide you with a 100% secure shopping experience. Once you've paid for your order, you can activate your warranty free of charge with just a click.
Thanks to this warranty, in the event of non-delivery or a failed refund for a return, your purchase price will be refunded.
We believe it is essential for our customers to enjoy a seamless and secure shopping experience, just as they would in-store!
It is free. There are no costs. The refund guarantee is entirely free for you.
- Non-delivery
- Non-refund after a return
To activate protection, select it on the order page. The activation option becomes available once your product has been shipped. At that point, go to your order page and click to activate the warranty for free.
- Place an order
- Wait for the shipping confirmation email
- Go to your order page
- Click to activate the warranty (see sample image below)
After clicking, a confirmation will appear and will also be sent to you by email.
From this moment, your purchase is guaranteed up to 2,500 Euros.
The refund guarantee lasts for 30 days: If anything goes wrong with your order, you must report any issues or discrepancies within this period.
Please remember that every product you purchase includes a 24-month international warranty.
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Our Certification
Grimoldi Watches is independently verified according to consumer protection laws.
Grimoldi Watches has received the "Trusted Shops" seal of approval, granted only to online stores meeting high-quality standards.
These standards are based on European online commerce regulations and cover areas such as supplier identification, data privacy and security, price transparency, customer support, right of withdrawal, buyer protection, and more.
Genuine Reviews from Real Customers
How responsive is our customer service for any issues?
Are delivery times respected?
Does the product match the description?
These reviews help us continuously improve our service and allow you to find reliable answers to your questions and evaluate your purchase. Review authenticity is guaranteed only when certified by an official body, which is the role of Trusted Shops. You can be assured of authentic reviews from real customers.
You can shop confidently on a secure site dedicated to customer care, backed by a triple guarantee of refund for dissatisfaction, non-delivery, or unresolved returns.
